Shipping Policy
Shipping Policy
Last Updated: March 12, 2026
Thank you for shopping with My Store. We are committed to providing a reliable and transparent shipping experience for our customers. Please review the following shipping policy for information regarding order processing, delivery times, and shipping details.
Order Processing
All orders are processed within 5-8 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email.
Shipping Times
Estimated delivery times vary depending on your location. Typical delivery times are as follows:
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United States: 5-8 business days
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International Orders: 6-12 business days
Please note that shipping times are estimates and may vary due to factors outside our control, including customs processing, weather conditions, or carrier delays.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–72 hours to update.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided, My Store is not responsible for packages delivered to the wrong address.
If you notice an error in your shipping details, please contact us immediately at ccastelano17@gmail.com.
Lost or Stolen Packages
My Store is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you believe your package has been lost in transit, please contact us and we will do our best to assist you.
Customs, Duties, and Taxes
For international orders, customs fees, duties, or taxes may apply depending on your country's regulations. These fees are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact our support team:
Email: ccastelano17@gmail.com
Store Name: My Store