Return Policy

At [Store Name], customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a 30-day return policy under the following conditions.

30-Day Return Window

You have 30 days from the date of delivery to request a return. To be eligible for a return, the item must be:

• Unused and in the same condition that you received it

• In its original packaging

• Accompanied by proof of purchase (order confirmation or receipt)

Items that do not meet these conditions may not be eligible for a return.

Non-Returnable Items

Certain items may not be eligible for return, including:

• opened or used items 

• Any item marked as non-returnable at the time of purchase

Return Process

To start a return, please contact us at [Insert Email] with your order number and reason for the return. Once your return request is approved, we will provide instructions on how to send your item back.

Please do not send items back without contacting us first.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service, as [Store Name] cannot guarantee receipt of returned items without tracking.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days, depending on your payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original item (if eligible) and place a new order.